Frequently Asked Questions
Everything you need to know about shopping with URAHARA.
What is the typical shipping timeframe for domestic orders?
Standard domestic shipping usually takes 3-5 business days. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for seasonal collections?
We offer a 14-day return window for all unworn items with original tags attached. Please note that limited edition drops and archive pieces are final sale.
How do I ensure I select the correct size?
Since our silhouettes range from slim to oversized, we provide a detailed size chart on every product page. We recommend measuring a similar garment you own to find your perfect fit.
Do you ship internationally?
Yes, URAHARA ships worldwide. International delivery times vary by location, typically ranging from 7-14 business days. Customs duties and taxes are the responsibility of the customer.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.
Are your products ethically manufactured?
Quality and transparency are our priorities. We partner exclusively with manufacturers who adhere to fair labor practices and utilize high-grade, sustainable materials whenever possible.